COVID-19 has disrupted many industries and jobs, and as the pandemic stretches into the summer, we need to think and work collectively to identify new opportunities in this situation. We have to transform how we function to stay in step with the changing times and our clients' evolving requirements and needs.
While supply chain disruptions and reduced customer demand are predicted to contract the smart home market growth prediction to the tune of $20 billion, people stuck indoors are turning to technology in larger numbers - to stay connected, to ease the burden of housework, to educate children, to stay entertained AND to make remote work situations smoother.
Here’s a look at some of the upcoming smart home trends you should keep in mind -
Naturally, smart TVs and streaming content were the first lines of defence against boredom under quarantine. Now homeowners are looking to add new features to their entertainment mediums. Think gaming consoles, web cameras, faster and larger Internet connections, and anything else that provides two-way engagement and entertainment.
The curved monitors by Samsung Odyssey G9 Monitor, LG’s new OLED ZX Real 8K TV and the vertical Samsung’s Sero TV are upcoming next generation TVs to look out for.
Voice Controlled Devices
With so many people working, studying, and living in close quarters, the speed and ease of using smart tech have taken on a new urgency. Voice-controlled devices have shown incredible value during these times – from making usage easier for elderlies and kids to making tasks faster for multi-tasking homeowners to removing the need to touch or disinfect common surfaces – voice-controlled technology has presented clear benefits.
Alexa integrations are expanding exponentially and notable mentions are voice controlled devices like the Dux bed, Numi toilets, Toshiba’s smart microwave and the Chamberlain garage door.
Work from home tools
While people earlier managed WFH from their dining tables, the coming months will see remote working become a semi-permanent scenario for many. They will certainly be looking for smart tech that enables their home offices.
From simple devices like smart plugs and WiFi extenders to smart noise-canceling earbuds to a work-only smart speaker - there are lots of smart devices that can make working from home more productive and comfortable.
5G and WiFi6
As 5G spreads more evenly, and WiFi technology improves, homeowners will be asking you many questions about faster connectivity, compatibility, and pricing. The new technology will make things faster, and it will also accelerate the expansion of IoT services. You must be able to guide your clients to the best possible use case scenario with the latest technology.
Zyxel Halo Air, one of the innovation award products at CES 2020, provides a powerful whole-home mesh Wi-Fi6 system that combines intelligent security features with machine learning.
Healthcare at home
Healthcare and medical devices have always had a profitable and expanding niche in the smart home tech sector. Now concerns about visiting hospitals and the need to manage healthcare remotely will increase the demand for medical wearables and telemedicine.
The simplest of smart devices in this sector is the connected toothbrush by Oral-B. Other devices worth mentioning are the pain relieving headsets by Sana Health and the Samsung Ballie, which can be used as a companion robot for elderlies.
We hope the above-mentioned trends can help you fine-tune your services for the coming few months. We at Mila recommend you pivot your service models and skills to provide assistance for in-demand areas of the smart home. We find that a three-pronged strategy - inform, educate, and install - works well to get new clients and help old ones.